About UpdateManager

UpdateManager is a tool to assist in transitioning FileMaker data from one set of files to another. It's for developers who are making changes in an off-line version of their solution, or for product developers wanting an easy end user update system.

UpdateManager allows you to setup a import process once and then repeat it automatically. It includes all of the tools to make the update process seamless for either the developer or an end user.

Availability

The UpdateManager file that you configure to your specific solution is free. It's available on the download page, once you've created an account and logged in.

The free version you will need to configure yourself, and it doesn't include technical support for the configuration process. Although it's fairly self explanatory, it's quite detailed and there are lots of things to get right. If you need help, make sure to read the guide or ask a question on the forums.

Purchasing Options

If you don't want to configure it yourself we offer a configuration service that will create a completely setup UpdateManager file for you automatically. It doesn't require that we have access to your solution, you can download our setup file and it will import the DDR and export a config file which you can email to us.

There is also paid support available if you want to configure UpdateManager yourself but need to ask more specific questions. Support is available via skype / iChat. We also support using screen sharing tools where available.

And finally, if you're a product developer and want to customise UpdateManager to fit your product style, you can purchase an unlocked version of UpdateManager that you can modify to completely match your product solution. This may also appeal to other developers wanting more control over the update process.

All of these options are on the purchase page.

Questions

Why is it free?

The configuration of UpdateManager is detailed and can be quite technical. We can't deliver a version of UpdateManager that gives you the option of support for any your possible configurations at a price that would be reasonable. So instead we are making UpdateManager free for users with an account on our site.

If you need support, other than the on-line documentation and forum, there is the option to purchase pre-paid support time. Alternatively you can organise for us to create the configuration files for you, and you will then be able to access support for this configuration.